September 3, 2018

PUBG Mobile - Fix Error 495 when Installing or Updating on Android

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If you are experiencing Error 495 when installing PUBG Mobile on your latest phone, don't be frustrated. This guide will help you to successfully install PUBG Mobile without doing a factory reset on your phone. There are lots of guide out there that requires you to clear cache, reset application preferences or even prompt you to factory reset, and honestly factory resetting just to install a game is a big of a hassle. Follow these steps correctly so you can play PUBG Mobile without factory resetting your phone!

Step 1 - Download Installer

  • Get a laptop or a PC.
  • Go to APKPURE and download the ".xapk" file of PUBG Mobile.
  • Use Free Download Manager or any download manager so you can pause and resume your download anytime. This is useful if your internet connection is slow.
  • Wait for the download to finish, then proceed to step 2.

Step 2 - Copy The Installer To Your Phone

  • Connect your phone to your laptop or PC via usb cable.
  • Copy the ".xapk" file to your phone on the location: "Drive\Phone\Internal shared storage\Download".
  • The ".xapk" file is named "PUBG MOBILE_v0.7.0_apkpure.com.xapk", but may be different depending on the version of the game.
  • When you are finished copying, proceed to step 3.

Step 3 - Install PUBG Mobile Into Your Phone

  • Make sure that you have uninstalled PUBG Mobile first before proceeding.
  • Using your phone's file explorer, open your phone's download folder where you placed the ".xapk" file.
  • Tap to open the ".xapk" file, and look for a ".apk" file inside. The ".apk" file is named: "com.tencent.ig.apk", but can be different depending on the version of the game.
  • Tap to open the .apk file to install the game.
  • After installation, if the game updates and runs normally, you can stop here. However, if the game closes during launch or fails to update, proceed to step 4.

Step 4 - Manual Installation And Extraction Of OBB File


  • On your laptop or PC where you downloaded the ".xapk" file, download and install WinRAR.
  • Open the ".xapk" file on your laptop or PC using WinRAR.
  • Inside the archive, look for the folder "Android\obb\com.tencent.ig\", it contains the ".obb" file. Extract the ".obb" file to any location. The folder name may be different depending on the version of the game.
  • Copy the extracted file into your phone on the location "Drive\Phone\Internal shared storage\Android\obb\com.tencent.ig\".
  • Run the PUBG Mobile game again, this time it will say extracting archive or something similar in context.
  • After you have finished updating and the game runs properly, you can delete the .obb file from your phone. That's it! Enjoy PUBG Mobile.
  • That's it! Enjoy PUBG Mobile.


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